@cwebber i can generalize every interaction:

ai: hi how can i help you today! 😊🚀✨️

person: hi my thing is broken

ai: oh can u tell me more about that?

person: yeah the q36 space modulator wont turn on

ai: oh! according to our support history, many people have fixed this by calling their mom on weekends

person: this doesnt related to what im talking about

ai: oh! in that case, ill direct you to one of our support specialists! 😊🚀✨️