hhmx.de

· Föderation EN Di 03.10.2023 16:33:21

@feditips
Sometimes I might look back at another users timeline, but after a certain history all the images disappear, why is that?

Föderation EN Di 03.10.2023 17:11:29

@_dunnster

Sounds like a server problem maybe?

What are you using to view their timeline?

Föderation EN Di 03.10.2023 17:13:00

@feditips
Firefox browser on Windows 11. Its as if there's a time limit on images or something 🤷‍♂️

Föderation EN Di 03.10.2023 17:14:42

@_dunnster

Is the user on another server? (You can tell by looking at the last part of their account address)

Föderation EN Di 03.10.2023 17:17:17

@feditips
Usually they are, but it needn't be a specific server or individual. For example, if I search and browse down the list, all images past, say August this year are missing

Föderation EN Di 03.10.2023 17:18:19

@_dunnster

Hmm... I wonder if this is something to do with your server's media settings.

I'm not a sysadmin unfortunately but perhaps your server admin could help?

Föderation EN Di 03.10.2023 17:20:10

@feditips
OK, many thanks, I wondered if its a general thing. I realise you weren't volunteering to be tech support LOL.
I wonder if @jaz has any thoughts

Föderation EN Di 03.10.2023 17:18:42

@feditips
Example

(Medien: 1)

Föderation EN Di 03.10.2023 17:21:23

@_dunnster

Interesting... looks like the image has been hidden for some reason? It's a customised border around it.

Hey @jaz can you help? A user is unable to see images sometimes, and they're surrounded by a hazard-style box?

Föderation EN Di 03.10.2023 17:35:48

@feditips @_dunnster there's two things happening here: 1. images with no alt text get that border if browsed on toot.wales 2. our host has a media cache setting that removes old media - which is then re-requested upon demand.

It looks like the re-requests are getting queued and taking up to a minute to get re-delivered from the remote server in some cases.

I suggest scrolling more slowly :o) - or opening the original page (three dot menu) if you need to see the image more quickly

Föderation EN Di 03.10.2023 17:38:26

@feditips @_dunnster for example, here you can see the image has been re-delivered to toot.wales (although it still has the "no alt text provided" border)

Screenshot of the previously mentioned toot, showing the image now available on toot.wales

(Medien: 1)

Föderation EN Di 03.10.2023 17:41:56

@jaz @_dunnster

Thank you! Excellently fast and complete response! 🤩

Föderation EN Di 03.10.2023 19:01:46

@feditips @jaz
Yes, very much so. Thanks @jaz