Föderation EN Mo 16.12.2024 09:35:06
Mastodon should ask you to pick a "moderator" not an "instance".
The latter is obscure technical detail. The former is about people, and power, and explainable to anyone.
"You pick which person or organisation you want to decide who and what is banned. You can change it later."
Föderation EN Mo 16.12.2024 09:45:45
@moh_kohn I've been on the same instance since I came here 2 years ago. I must have got very lucky, because the admin/mods are great.
Föderation EN Mo 16.12.2024 14:15:36
Föderation EN Mo 16.12.2024 11:11:48
@moh_kohn
This is an excellent User Experience idea IMHO. It gives users something in terms of clear value they can seek and understand (usually) and then the technical aspects like domain etc can be couched as, "How your admin keeps track of you."
I realize it's not perfect, but I love innovative framing like this. It can really turn challenges that are difficult into something simple and more approachable.
Föderation EN Mo 16.12.2024 12:09:27
@moh_kohn Also country. As the rules in the country which something is hosted in might have an impact on moderation.
Föderation EN Mo 16.12.2024 13:33:04
Föderation EN Mo 16.12.2024 15:18:27
@zahntron @moh_kohn Yeah, unfortunately branding matters, even when you're not trying to turn a profit...
A few years ago I knew how to operate aforementioned not-photoshop, but I've forgotten now and, tbh, the way layers work is less than intuitive. Its a good and powerful programme, but it needs some QoL alterations.
Föderation EN Mo 16.12.2024 16:34:16
@QueenVagabond @moh_kohn 100% I have heard there have been some improvements in the last couple months so Iโm going to revisit it but O have found #krita does a lot of great things I used to do in Photoshop.
Föderation EN Mo 16.12.2024 13:54:38
@moh_kohn This is, to a large extent, what you get if you go to a smaller, more focused instance. If you get on a server dedicated to a particular group or worldview or interest, one dedicated to safeguarding the interests and safety of the people in that particular group, you're likely to get an experience close to what you're looking for.
In other words, what you're asking for is, for the most part, already there. You just have to wander away from the larger instances to find it.
Föderation EN Mo 16.12.2024 14:04:23
@NicolaElle I'm talking about the language we should use to describe how mastodon already works
Föderation EN Mo 16.12.2024 13:59:39
@moh_kohn If you want your speech micromanaged and if you want more drama, pick a smaller instance.
Föderation EN Mo 16.12.2024 15:25:28
@Methylcobalamin You're missing Al's point here. Its not about 'micromanaging' speech, its about useful terminology that the average person will understand. Social Media platforms live and die by the extent of their userbase. If we are serious about the fediverse and people choosing its interoperable parts over walled garden social media owned by corporate shareholders and venture capitalists, then it needs to be as accessible as possible. Terminology is part of usability.
Föderation EN Mo 16.12.2024 14:02:49
@moh_kohn Add "and who you trust not to read your DMs"
Föderation EN Mo 16.12.2024 14:47:19
How on earth is any user going to know who or what is a moderator and what they're like?
It's silliness like this that puts many off. Just let people get on with their own experience and use their own nous.
Föderation EN Mo 16.12.2024 14:59:59
@simon_lucy @moh_kohn The point is that "instance" is Masto jargon that newbs don't get. (I've been here over a year, and I'm still not sure what it's supposed to mean.) Everyone knows what a moderator is and what they generally do.
Föderation EN Mo 16.12.2024 15:07:19
I doubt they do. I've no idea or interest in who the moderators are of mastodon.social.
Explaining what an instance is isn't that hard but the first thing to explain is that it doesn't matter, until it does. And it really doesn't matter for most users in most circumstances.
Föderation EN Mo 16.12.2024 15:18:43
@simon_lucy @moh_kohn I'd bet a bajillion dollars that more people know what a social media moderator is than an instance. Feel free to find me polling data that disproves this painfully obvious reality.
Föderation EN Mo 16.12.2024 15:28:11
@MaierAmsden @simon_lucy @moh_kohn Yup, and though its anecdotal evidence, I can think of at least two people I personally know who were confused and turned off by the idea of having to choose an 'instance' - they both thought it meant they wouldn't be able to talk to people on another instance.
Föderation EN Mo 16.12.2024 15:51:05
But they wouldn't know who they would be or how they moderate and still that isn't a reason that would occur to me.
And it still wouldn't explain how federated instances work. So if they had the confusion you're presuming they'd still have it.
Föderation EN Mo 16.12.2024 15:15:30
Föderation EN Mo 16.12.2024 15:19:16
@moh_kohn I agree, terminology matters, and Moderator would be a lot less confusing for Joe Public than 'Instance'...
Föderation EN Mo 16.12.2024 15:22:32
@moh_kohn @KarlHeinzHasliP I would like to change it later in a way which does not orphan my history.
Föderation EN Mo 16.12.2024 15:28:08
@moh_kohn "choose an instance" is the first thing most newbies see - it's jargon, and it's alienating. My friend stalled, asking me "what's an instance"? And "how should I choose?" Come on, y'all can be friendlier than that ๐ฅ.
And, while I now agree I should (I did) choose by quality of moderation, there's no way I'd have had the info to do that when I joined. How can people possibly know?
@inthehands
Föderation EN Mo 16.12.2024 15:39:50
@deborahh @moh_kohn @inthehands it would be nice if there was some kind of sort/filter function like when you're shopping on the web and/or a comparison function so you could select/eliminate instances that meet/don't meet your requirements.
Föderation EN Mo 16.12.2024 16:11:45
@akamran LOL that could motivate moderators, if they knew their instance was being publicly ranked for things like:
โช how many instances block them?
โช how many of their users are blocked?
โช how many "reports" do they receive monthly vs number of members? What type?
โช do they actively moderate* LGBTQ hate?
โช do they actively moderate* racist posts?
โช etc
๐ค that would have been useful info to have!
* how could these be measure/ranked, tho?
Föderation EN Mo 16.12.2024 15:34:12
@moh_kohn first ActivityPub should evolve to support nomadic accounts, and then it should allow subscrivable moderation services.
Föderation EN Mo 16.12.2024 15:47:15
@moh_kohn @inthehands indeed, if one starts from the technology, oneโs focus, and therefore the language, is on the structure, whereas if one starts from the experience one can then focus on the relationships, which is, as you correctly mention, easier for people to see and understand
Föderation EN Mo 16.12.2024 15:58:08
Agree 100 percent.
I'm reasonably savvy with technology, but when I joined masto I froze like a deer in the headlights when I got to that question.
Föderation · Mo 16.12.2024 15:58:50
@moh_kohn but an instance is more than just a moderator, it's a domain and a host as well. Where is the content hosted? Under which jurisdiction? In a 5eyes country? Who registered the domain - can you trust them with your identity?
Also, what if - as you mentioned people and power - your moderator gets forced out or quits, then what?
I've switched instances several times, it's not trivial to change instances.
Föderation EN Mo 16.12.2024 16:06:22
@moh_kohn I like your suggestion because it emphasizes that there is a human paying the server bills and that might drive people to contribute to help paying those bills. The only problem with that is how do you learn who a moderator is before you pick one?
So much of the terminology associated with the fediverse and Mastodon is alienating to non-tech people. I believe it's a big reason that people stay on Twitter or use Bluesky.
Föderation EN Mo 16.12.2024 16:08:02
@moh_kohn it's a great idea, reminds me of OOP and abstraction
Föderation EN Mo 16.12.2024 16:15:06
@moh_kohn Yep. Check power literacy in any setting. That's why i went with kolektiva.social ๐ต๐ธ ๐
Föderation EN Mo 16.12.2024 16:22:01
@moh_kohn Well, for better or worse, Mastodon doesn't "ask" you to pick anything since 2023. I doubt that most people have pre-conceived idea about what kind of moderation they want either. As others have pointed out, there's so much more going on than just moderation I think it would be irresponsible to frame it that way. What you're picking is a service provider, same as e-mail, ISP, or VPN, and there's just no reasonable way to do it with zero knowledge.